Crucial Leaders LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit crucialleaders.com or submit information through forms, including LinkedIn Lead Gen forms.

Information We Collect

Information You Provide Directly:

Name
Email address
Company name and job title
Phone number (if provided)
Form submissions, inquiries, or messages

Information Collected Automatically:

IP address
Browser and device information
Pages visited and time spent
Referring website or advertisement

How We Use Your Information

Deliver requested resources (such as white papers)
Send leadership insights and updates
Improve our website, services, and user experience
Analyze site performance and engagement
Respond to inquiries or customer needs

We do not sell your personal information.

How We Share Information
We may share information with trusted service providers who help us operate our business, such as email delivery services, analytics tools, and website hosting providers. These partners must protect your data and may not use it for their own marketing.

Cookies and Tracking
We use cookies and similar technologies to analyze traffic, personalize content, and improve user experience. You may disable cookies through your browser settings.

Email Communications
If you provide your email, you may receive leadership insights, program updates, and downloadable resources. You may unsubscribe at any time.

Your Privacy Rights
You may request to access, update, or delete your personal information by emailing us at steve@crucialleaders.com.

Data Security
We use reasonable technical and administrative measures to protect your data; however, no method of transmission is completely secure.

GDPR and CCPA Notices
Depending on your location, you may have additional rights (access, correction, deletion, etc.). We do not sell personal information as defined by the CCPA.

Children’s Privacy
We do not knowingly collect information from children under 13.

Changes to This Policy
We may update this Privacy Policy occasionally. Updates will appear on this page.

Contact Us
Crucial Leaders LLC
steve@crucialleaders.com
Baltimore, Maryland, USA

TERMS OF SERVICE (Plain Text Version)

Terms of Service
Last Updated: November 2025

These Terms of Service (“Terms”) govern your use of crucialleaders.com (“Site”), which is owned and operated by Crucial Leaders LLC. By using this Site or accessing any of our materials or content, you agree to these Terms.

Use of the Site
You agree to use the Site only for lawful purposes and in ways that do not restrict or inhibit others from using it.

Intellectual Property
All content on this Site—including text, graphics, logos, images, videos, white papers, and program materials—is the property of Crucial Leaders LLC and may not be copied, reproduced, or distributed without written permission.

Downloadable Resources
Any resources provided (such as white papers or guides) are for personal or internal organizational use only. Redistribution or commercial use is prohibited unless permission is granted.

Program Registration
If you register for leadership development programs, webinars, or events, additional terms may apply. We may modify or discontinue program offerings at any time.

Disclaimer
Content on this Site is for educational and informational purposes only. We make no guarantees regarding outcomes, performance improvement, or organizational results.

Limitation of Liability
Crucial Leaders LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or reliance on its content.

Third-Party Links
The Site may include links to external websites. We are not responsible for their content or privacy practices.

Privacy
Your use of the Site is also governed by our Privacy Policy, available on our website.

Changes to These Terms
We may revise these Terms periodically. The “Last Updated” date reflects the most recent version.

Contact Us
Crucial Leaders LLC
steve@crucialleaders.com